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Booking Information
including our cancellations policy and payment details
Payment
A deposit equal to 25% of the stay is required.
The deposit will be refunded according to the cancellation conditions.
Full booking balance must be paid 28 days before arrival.
If booking has been made within the 28 days of arrival the booking system will take the remaining balance automatically using the card which was used to pay the deposit on the same day.
Payments by cash, bacs, and the following cards:
Visa Debit / Delta, Visa Credit, Maestro / Switch, Mastercard - no charge.
Please ensure you read our site rules including noise curfew below.
Check-in and Check-out Times
Please advise your estimated arrival time.
Guests must check in between 15:00 and 20:00 and check out between 8:00 and 10:00am.
Cancellations
If a booking is cancelled less than 28 days before arrival, then a charge equal to the full booking amount will be made.
If the booking is cancelled 28 or more days before arrival then a charge equal to 25% of the stay will be made.
In the event of a no-show or booking reduction (after arrival date), the full cost of the booking will be charged.
Site Rules
We ask that visitors note our simple site rules. These rules are to ensure the enjoyment of all our visitors so please read them carefully.
Noise: All guests staying on site must respect our night-time noise curfew between 23:00 and 08:00. The only noise after 23:00 should be from the local owls and wildlife, so if you are planning a late-night party then this really isn't the site for you. People not respecting our noise curfew may be asked to leave, regardless of the time.
Arrivals: New arrivals for tourers should be after 12:00 and before 22:00. For glamping pods and caravans, please arrive after 15:00 and before 20:00.
Dogs: Dogs are welcome, but should be kept on a lead at all times and any mess cleared up straight away. They should not be left unattended - please remember that not everyone likes dogs.
Barbeques: All barbeques and unshielded gas burners must be raised at least 150mm above the grass to avoid burning it.
Fires: There is nowhere on site where open fires are permitted.
Parents: The safety, supervision and conduct of your children are your responsibility at all times. Queensland is a rural site and cannot be adapted to remove all the potential hazards of nature. A responsible adult should supervise children at all times and they should ensure that they are safe and cause no damage or nuisance.
Ball games: Ball games are not permitted next to caravans; please use play and recreation areas.